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Privacy Policy

Last updated: December, 2022

The YMCA of Three Rivers is committed to protecting personal information, by following responsible information handling practices in keeping with privacy laws. 


The YMCA uses modern information and communication technologies to support our YMCA activities. Our Privacy Statement covers the YMCA of Three Rivers and our websites. 


YMCA of Three Rivers 

City: Cambridge 
Province: Ontario 
Country: Canada 
Websites: and  


Privacy Questions 

If you are aware of any inaccuracy or changes in the personal information, which we hold about you, please contact a YMCA staff at your local YMCA. If you have an inquiry about YMCA privacy practices, please contact a senior staff at your local YMCA or connect with us below: 


Via Mail 


Attention To: "VP of Marketing and Communications" 
YMCA of Three Rivers 
250 Hespeler Rd, Cambridge, ON N1R 3H3 

Via Email 


If you have a complaint or concern about YMCA information handling practices, we encourage you to talk to us. In most cases, discussing your concern with a Manager for your YMCA program or service, will address your concern. 


If the problem is not resolved to your satisfaction, you can contact us via the methods outlined above. You will be asked to provide the following information in writing: 

  • Your name, address or fax number where you prefer to be reached; 

  • Nature of your complaint, relevant details, and what you would like us to do; 

  • Name of the YMCA staff with whom you have already discussed the issue. 

  • The YMCA will investigate and assist with resolving your concern.

Ongoing Relevancy 

The YMCA regularly reviews its policies and procedures to ensure we remain current with changing laws and evolving public expectations. 


Privacy Policy Details for 

The YMCA of Three Rivers is committed to protecting the personal information of individuals who visit this website by following responsible information handling practices in keeping with privacy laws.


You can access this site without disclosing your personal information. The only personal information captured through our website is the information you volunteer, such as your name, email address, or phone number that will enable us to send you requested information or respond to your inquiry. In the case of donations, personal information is collected to facilitate the recording of your gift. Our online donation processing is secure. The security certificate may be viewed by clicking on the security lock. If you have made a donation, you may also hear from us about other YMCA programs and services that may interest and benefit you.


Information Sharing 

We do not sell personal information we collect. We will not disclose your personal information to anyone else without your prior knowledge or consent, except when required by a government body or agency, or as permitted by law.


Children's Privacy 

The YMCA of Three Rivers, in keeping with our Mission and Vision, believes in the development of healthy, confident children. For children under 12 years of age, we will obtain permission from a parent or legal guardian to collect and use personally identifiable information about a child.


Confidentiality / Security 

YMCA maintains physical, electronic and administrative safeguards that are appropriate to the type of personal information we obtain from you. YMCA staff and volunteers having access to personal data are required to respect the confidentiality of personal information and handle it responsibly.



What are cookies? 


Like most sites, we use cookies that are essentially small data files placed on your computer, tablet, mobile phone, or other devices that allow us to record certain pieces of information whenever you visit or interact with our website. Cookies allow a website to recognize a particular device or browser.


Why do we use cookies?


We use these cookies for a number of purposes, including: 


  • Keeping your preferences 

  • Understanding how you use our website 

  • To monitor and analyze the performance, operation, and effectiveness in order to improve our website 

  • For security needs and fraud-protection purposes and in order to identify and prevent cyber-attacks


We take your privacy very seriously and as such we do not use cookies to identify, store or distribute your personal information.


Cookies that we use are divided into two types:


  • “First-party cookies” are set by the site you are visiting 

  • “Third-party cookies” are set by a third-party site separate from the site you are visiting. 




Depending on their function, Cookies may have different durations. There are session cookies and persistent cookies:


  • Session cookies only last for your online session. It means that the browser deletes these cookies once you close your browser. 

  • Persistent cookies stay on your device after the browser has been closed and last for the period of time specified in the cookie. 




The cookies used on our website fall into one of the following categories:


  1. Essential Cookies let you move around the website and use essential features like secure and private areas.

  2. Analytic Cookies let us understand how you use our website (e.g. which pages you visit), to provide statistics on how our website is used, improve the website by identifying any errors, and performance issues.

  3. Functional cookies are cookies used to remember choices users make to improve their experience (e.g. language). 

Cookies can be disabled or removed by tools that are available in most commercial browsers, as described in the “How can you adjust or opt out of cookies” section below. The preferences for each browser you use will need to be set separately and different browsers offer different functionality and options. 


What cookies do we use?


See the table below for details on which cookies we use on this website:



Cookie Name
Cookie Type
Used for security reasons
Used in connection with user login
12 months
Used to indicate the system from which the site was rendered
1 minute
Used for system monitoring/debugging
3 months
Used for system monitoring/debugging
Used for security and anti-fraud reasons
Used for system effectiveness measurement
30 minutes
Used for stability/effectiveness measurement
12 months
Used on multilingual websites to save user language preference
12 months
Used for security reasons

How can you adjust or opt-out of cookies?


There are several ways for you to adjust or opt-out of cookies:​

  1. Visit Google’s Ad Settings Page

  2. Visit the Network Advertising Initiative opt-out page

  3. Control your device identifiers using your device’s settings

  4. Clear cookies from your browser. 


Links on our Website 

Our website was designed to be as informative as possible. Because the YMCA wants your website experience to be informational and resourceful, our website will, from time to time, provide links to third-party sites. The YMCA of Three Rivers assumes no responsibility for the information practices of sites you are able to access through our site. We encourage visitors to review each site's privacy policy before disclosing any personally identifiable information.


Your Choice


We collect personal data that you volunteer online, or when you make use of our online registration for our programs, in order to better meet your program, service, and information needs.


We also use and disclose data, which does not identify individuals, for statistical purposes to develop and enhance YMCA programs and services. We may also collect personal information in order to satisfy legal, government, and regulatory obligations. 


If you supply us with your contact information, you may hear from us about important information concerning the YMCA program or service in which you are registered. You may also hear from us about other YMCA programs and services that may interest and benefit you.


Online Legal Policy 

This site was created to be informative. Accordingly, we will permit you to download or photocopy material displayed on this site for your non-commercial personal use. Any content or graphics extracted from the site must prominently display copyright and other proprietary notices.


Terms and Conditions 

This site is owned by the YMCA of Three Rivers. Any images, graphics, multimedia, or content is copyrighted by the YMCA of Three Rivers and may only be used in the manner provided for in these Terms and Conditions. In addition, the site contains names, logos, trademarks, service marks and other intellectual property which are the property of the YMCA of Three Rivers and may not be used for any purpose without the express written consent of the YMCA of Three Rivers.


Updating of Privacy Policy  

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and modifying the "Last updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes. We also think it is exciting to periodically visit the rest of our website, so that you can stay informed on the charitable work of the YMCA of Three Rivers. 

Privacy Policy Details for 

YMCA WorkWell is a specific service offering from the YMCA of Three Rivers. The full Privacy Policy for YMCA WorkWell can be viewed here:  

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