Language Assessment and Referral Services
Learn or improve your English.
We offer free English language assessments for newcomers to Canada. While we don’t offer classes, these assessments are required to join free, government-funded English programs. We use the Canadian Language Benchmarks (CLBs) to assess your speaking, listening, reading, and writing skills. Afterward, a certified assessor will help connect you to the right English class based on your level. Online and in-person assessments are available.
or call 519-579-9622
Who is eligible for language assessment and referral services?
Permanent residents of Canada
Convention refugees and persons in need of protection
People in Canada whose application for permanent resident status is being processed in Canada and have been informed by Immigration, Refugees and Citizenship Canada (IRCC) that their initial application has been approved
Foreign domestic workers admitted under the live-in caregiver program
Naturalized Canadian citizens
Refugee claimants
18 years of age or older
Referrals and Additional Supports
We can refer you to classes in your local community. We also have information and resources for language learning supports. We do not teach language classes at our locations.
The Language Instruction for Newcomers to Canada (LINC) program is available through English at First and Conestoga College English Language programs, as well as at Waterloo Catholic District School Board (WCDSB) through St. Louis Adult Learning and Continuing Education Centres. If you are eligible, LINC students may benefit from transportation and child care assistance. If you cannot go to an in-person class, you may be able to learn English at home through the LINC HOME STUDY program.
English as a Second Language (ESL) courses are offered by the Waterloo Catholic District School Board.
French Language Assessment
Click here for information on French Language Assessments.
English Conversation Circles
This program provides newcomers with an opportunity to meet other people, make new friends, learn about Waterloo and Stratford Region, and build confidence while practicing their spoken English or French.
Frequently Asked Questions
What is a language assessment?
A language assessment is a test that helps determine your current English or French language skills, especially in areas like: Speaking, Listening, Reading and Writing.
In Canada, most newcomer assessments are based on the Canadian Language Benchmarks (CLB) for English or Niveaux de compétence linguistique canadiens (NCLC) for French. These are national standards used to describe your language ability from beginner (Level 1) to advanced (Level 12).
What documents do I need?
Immigration Status | Required Documentation (original or certified copy must be presented) |
Canadian Citizen born outside of Canada |
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Permanent Resident |
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Convention Refugee/Protected Person |
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Persons in Canada whose applications for Permanent Resident status are being processed in Canada and who have been informed by a letter from Immigration, Refugees and Citizenship Canada of the initial approval of their application subject to an admissibility assessment. |
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Refugee Claimant |
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Temporary Worker or Student who has obtained initial approval for a concurrent Application for Permanent Residence. |
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Foreign domestic worker admitted under the Live-In Caregiver program. |
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How can I book an appointment?
We offer services online, by phone, and in-person.
To book a language assessment appointment (in-person or online) please call us at 519-579-9622 or email us.
Should I choose an in person or online assessment?
What is the assessment process?You can choose an in-person or online language assessment based on what works best for you.
In-person is ideal if you prefer face-to-face support or don’t have access to reliable technology. Online is a convenient option if you have a quiet space, good internet, and feel comfortable using a computer.
Both options are free for eligible newcomers and will connect you to the right language classes based on your needs.
What is the assessment process?
All government-funded programs (LINC, CLIC, ESL, FSL) are offered at no cost.
All language assessment appointments must be scheduled in advance. In-person assessments take between 2 ½–3 hours. In-person assessments are offered at YMCA – Immigrant Services, 800 King St West, Kitchener, ON. Childminding is not available at the assessment centre.
An assessment is temporarily extended to be valid for 24 months. If you have a previous valid language assessment, a re-assessment is not required. Your assessor can refer you to in-person and online government-funded English, French and higher-level language training programs.
What does my result mean? What are CLBs?
Your assessment result shows your current English skill level in speaking, listening, reading, and writing, based on the Canadian Language Benchmarks (CLBs).
CLBs are the national standard in Canada for measuring English language ability. They range from Level 1 (beginner) to Level 12 (advanced). Your CLB levels help determine which English classes or programs are the right fit for you.
For example, if your CLB is Level 4 in speaking and Level 5 in listening, you’ll be placed in a class that matches those skill levels.
When can I start my English class?
You can start your English class after your language assessment is complete and you’ve been referred to a program that matches your level.
The start date depends on the school or organization offering the class—some have ongoing intake, while others have set start dates (e.g. monthly or quarterly). Your assessor will explain your options and help you register.
In many cases, you can start your class within a few weeks of your assessment.